Overview
Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world.
Our goal is to transform the sweetener category from commoditized ingredients to a destination that unleashed shopper’s potential for better, healthier baking and beverages. We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.
We offer an excellent compensation and benefits package. Come grow with us!
Scope:
The Quality Assurance Specialist is responsible for coordinating document creation, implementation, review and change, daily record review, maintenance of metrics, specification maintenance covering blending and packaging operations. Also responsible for the daily maintenance of customer data bases for internal and external customers. Requires a very organized individual able to complete projects and task on a timely basis and documentation of permanent records for the company and its customers.
Essential Duties and Key Responsibilities:
- Maintain a work environment committed to sustainable safety by enforcing safety rules, setting a safe example, coaching and communicating to department associates the reasons for safe operations.
- Review production process and associated records, communicating issues to production management
- Effectively control, investigate, and disposition non-conforming materials.
- Communicate with suppliers and obtain resolution for quality issues related to non-conforming purchased materials
- Participate and lead Root Cause Analysis and Corrective and Preventative actions for food safety and quality issues.
- Participate in collection and communication of quality metrics
- Participate in internal audits
- Monitor consumer and customer complaints and develops KPIs and implements complaint reduction projects in alignment with the Plant Manager.
- Support the creation and maintenance of internal specifications.
- Create and maintain finished product case labeling.
- Assist in for developing quality trainings and presenting quality material to employees.
- Assist in the maintenance of SQF food safety code
- Participate in Food Safety Plan reviews and the development and implementation of Quality Manufacturing Schemes
- Develop and maintain Standard Operating Procedures, Work Instructions, Forms and Checklists.
- Generate ideas for continuous quality improvement and participate in the development and implementation of new policies, procedures and/or programs.
- Must be available to assist off hours if required.
- All other duties as assigned.
Qualifications
- BS Degree required, Food Science, Microbiology or Engineering preferred
- 1-3 years of food manufacturing QA experience. Knowledge of powder blending and packaging technology preferred.
- HACCP Certification from a nationally / internationally recognized and accredited HACCP training firm or currently in the process of obtaining preferred
- Knowledge of FDA regulations and SQF experience required
- Strong expertise in Quality Assurance and cGMP/GDP requirements
- Must have strong organizational and leadership skills
- Demonstrated ability to work with cross functional departments within the organization
- Strong communication skills required – both verbal and written
- Excellent problem-solving skills and corrective action/resolution skills
- Strong computer skills with experience using Word, Excel, Power Point
Physical Demands:
- Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Must be able to work seated using a computer and phone for long periods of time.
- Must be able to work extended hours, such as daily overtime and an occasional weekend
- Must possess visual acuity to document company records
- Continuous walking throughout plant and distribution center.
- Lifting up to 40 pounds
