Overview

Description :

JOB SUMMARY

This position verifies and accounts for all customer short paid invoices relating to sales incentives, marketing allowances and other non-trade short paid invoices. Due to the dynamic nature of our business duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

 

PRINCIPLE ACCOUNTABILITIES

Customer Account Administration

  • Communicates with brokers, customers and sales team via email, telephone, and fax.
  • Provide Statement of Accounts
  • Communicates with internal customers to help resolve deductions

Deduction Investigation

  • Gather deduction back-up information from broker or customer
  • Research deductions using promotions, contracts, price sheets, invoices, and shipping documentation

Deduction Validation

  • Process valid Trade and Non-Trade deductions using AFS Technologies for Retail and Foodservice
  • Validate pending Foodservice claims in AFS Technologies
  • Match claims to the correct Foodservice deduction in AFS Technologies
  • Collect repayments on invalid deductions

Data Entry

  • Enter Trade claims into AFS Technologies for Foodservice

Special Projects

  • Creates/maintains reports and spreadsheets as requested
  • Trains new hires as requested

 

EDUCATION AND EXPERIENCE

  • High school Diploma
  • Associate Degree preferred – any business discipline
  • 2 years relevant job experience.

 

KNOWLEDGE, SKILLS, AND ABILITIES

  • Able to use a computer and a telephone
  • Computer Skills: Proficient in MS Office
  • Excellent communication skills – written & verbal
  • Ability to research/ investigate
  • Ability to problem solve
  • Accurate- attention to detail
  • Organized
  • Striving

 

SUPERVISORY RESPONSIBILITIES

Direct: None

Indirect: None

 

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

  • To perform this job successfully, the physical demands listed are representative of those that must be met by an employee
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • While performing the duties of this job:
  • The employee must be able to remain in a stationary position 50% of the time whether that be sitting or standing
  • The employee must be able to use fingers to constantly operate a computer or other type of office equipment
  • The employee in this position must be able to regularly walk
  • The employees must be able to use hands to handle and feel
  • The employee must be able to reach with both hands and arms
  • The employee must be able to visually detect, perceive, or recognize in near and far distances
  • The employee must be able to converse or convey with other individuals
  • The employee may occasionally be required to crouch
  • The employee may occasionally lift/carry items as heavy as 25 pounds

 

JOB COMPETENCIES

  • Ethics/ Integrity/ Trust
  • Attitude and Commitment
  • Diversity
  • Customer Service
  • Company Engagement
  • Quality
  • Cost Consciousness

 

 

Tagged as: EARLY CAREER

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