Order Management:
- Review and manage inbound orders daily, ensuring accurate inventory levels and appropriate shipping locations.
- Oversee sales orders, EDI transactions, pricing management, billing, invoicing, accounts receivable, and packaging specifications.
- Track on-time pick-up for all orders and provide feedback to the customer regarding any issues or delays.
- Coordinate sales order lead times and ensure timely processing to meet customer expectations.
Demand Planning & Scheduling:
- Coordinate demand planning, forecasting, and scheduling with production plants while balancing inventory levels.
- Balance production and capacity to ensure each item is made at the most appropriate facility.
- Collaborate effectively with sales, labels, and purchasing teams to communicate any item changes.
- Manage budget considerations, outlook projections, and the latest estimates to align production with customer demand.
Material Coordination:
- Ensure a steady supply of packaging materials, finished goods, and supplies in line with contractual obligations.
- Manage buyer pick-up coordination, including appointment scheduling and carrier tracking.
- Ensure the company defines specifications, such as SCCC labels and information printed on the case, to maintain compliance and meet customer requirements.
Inventory Management:
- Monitor inventory levels regularly to optimize stock levels and reduce excess inventory.
- Implement and maintain effective inventory control procedures to ensure product availability while minimizing costs.
Data Quality Management:
- Ensure the accuracy and integrity of data related to inventory, orders, and product specifications.
- Conduct regular audits of the item master and other data repositories to maintain high standards of data quality.
Continuous Improvement:
- Generate reports and analyze data to identify opportunities for process improvements and cost savings.
- Establish regular cost reviews and audits to ensure compliance with cost changes per our contractual obligations.
- Administer claims and RMA processes to minimize operational disruptions.
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