• Manage firewalls, data security systems, and network monitoring/alerting solutions to keep data and communications protected while proactively alerting on issues.
  • Identify, document, and validate compliance of network and infrastructure security best practices
  • Plan and implement new systems, upgrades and patching while adhering to best practices
  • Advise on the expansion of current infrastructure including cloud opportunities to meet the evolving demands of the business
  • Maintain infrastructure for networking, storage, and compute with focus for minimal downtime
  • Monitor infrastructure and making recommendations to improve network performance for all systems
  • Troubleshoot, resolve, and communicate networking issues to IT team members
  • Recommend and implement disaster recovery procedures and solutions
  • Grow current knowledge and understanding of security, networking, and infrastructure best practices to offer the best solutions and protection to company systems
  • Help mentor staff in their project initiatives



Education & Experience

  • Associate degree in relevant field or equivalent experience
  • 7+ years of relevant work experience in IT Network Operations in a multi-site, enterprise environment

Knowledge, Skills, & Abilities

  • Working knowledge of ITIL concepts and best practices with emphasis on Data Center practices
  • Solid background in network administration and architecture
  • Working knowledge of infrastructure technologies including but not limited to:
    • Hyperconverged Infrastructure
    • Virtualization
  • Enterprise network configuration and management including SD-WAN
    • Advanced Firewall Management
    • Enterprise Data Protection and retention solutions
  • Network diagnostic, monitoring and analysis tools
    • Microsoft server
    • Azure and Office 365
  • Knowledge of coding languages for scripting / automation (PowerShell, Python)
  • Ability to work with people at all levels in the organization, in addition to consultants and vendors
  • Ability to work independently and with minimal direct guidance
  • Persistence in resolving issues without becoming upset or overly frustrated
  • Strong analytical skills to troubleshoot issues and identify resolutions
  • Ability to:
    • work in a fast-paced, evolving environment
    • to balance multiple shifting priorities and deadlines
    • work from end results backwards to determine the best course of action for problem solving
    • exhibit positive “Can Do” attitude
    • to be available outside of normal business hours to resolve business issues and for on-call rotation.
    • securely handle strictly confidential information.


Physical Requirements & Working Conditions

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

  • The employee must be able to remain in a stationary position 50% of the time whether that be sitting or standing
  • The employee must be able to use fingers to constantly operate a computer or other type of office equipment
  • The employee in this position must be able to regularly walk
  • The employee must be able to use hands to handle and feel
  • The employee must be able to reach with both hands and arms
  • The employee must be able to visually detect, perceive, or recognize in near and far distances
  • The employee must be able to converse or convey with other individuals
  • The employee may occasionally be required to bend, crouch, or crawl
  • The employee may be required to go up in a lift up to 45 feet
  • The employee may occasionally lift/carry items as heavy as 60 pounds


Supervisory Responsibilities

Direct: None

Indirect: Responsible for mentoring other team members. Position will be instrumental in developing and adhering to Red Gold IT Engineering’s best practices and will be expected to be a role model for IT and company policy.




   Associates or better.