Overview
Business Analysis
Observe, seek to understand, and document business processes.
Work with project team and users to define solution requirements.
Write functional design specifications and knowledge bases.
Develop and lead team through prototyping of solutions.
Identify alternative solutions (with and without technology) to solve problems.
Serve as a conduit between the customer community and the software application teams through which requirements flow.
Participate with software selection teams evaluating and recommending technical and non-technical solutions to business opportunities.
Analyze data, programs, and processes to identify root issues and identify opportunities for improvements.
Implementation
Develop testing plans to assess readiness for implementation.
Coordinate testing efforts of IT, customers, and consulting resources.
Assist in developing and delivering training programs.
Develop and execute operational acceptance processes.
Work with and support application staff in implementing application changes.
Project Management
Develop and track project tasks, schedules, and budgets.
Manage project scope.
Manage project communications to customers and stakeholders including vendors.
Direct and coordinate activities of business, IT, and consulting resources.
Ensure that project team output meets specification and is done in accordance to standards.
Manage activities of consultants and service personnel used for software application projects.
Make timely updates in project tracking system to keep team and management aware of project status and roadblocks.
EDUCATION AND EXPERIENCE
4 year degree in Computer Information Systems, Computer Science, Supply Chain, Business, or related field or equivalent experience.
Certifications: Not required, but valuable.
At least 3 years of experience participating with project teams to solve business problems.
Demonstrated experience delivering usable system requirements required.
Experience working with packaged ERP or Warehouse Management System applications required.
Experience working with Windows servers required.
Experience working on digital transformation projects preferred.
Experience with Lean and or Agile desired.
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to work with people at all levels in the organization, in addition to consultants and vendors.
Demonstrated ability to communicate effectively both verbally and in writing to multiple target audiences.
Strong analytical skills to troubleshoot issues and identify resolutions.
Demonstrated skills with SQL query language or query tools required.
Knowledge of Relational Database Management System concepts required.
Knowledge of Microsoft Power Apps or similar platforms preferred.
Ability to work independently and with minimal direct guidance.
Persistence in resolving issues without becoming upset or overly frustrated.
Ability to work in a fast-paced, exciting environment.
Ability to balance multiple shifting priorities and deadlines.
Ability to reason – work from end results backwards to determine the best course of action for problem solving.
Ability to exhibit positive “Can Do” attitude.
Ability to be available outside of normal business hours to resolve business issues and for on-call rotation
Trustworthiness with strictly confidential information.
SUPERVISORY RESPONSIBILITIES
Direct: None
Indirect: Manage and coordinate project teams
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
To perform this job successfully, the physical demands listed are representative of those that must be met by an employee
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear
The employee may occasionally be required to crouch
The employee may occasionally list items as heavy as 25 pounds
Specific vision abilities may include the employee’s ability to see near and far distances
JOB COMPENTENCIES
Ethics/ Integrity/ Trust
Attitude and Commitment
Diversity
Customer Service
Company Engagement
Quality
Cost Consciousness
Other
Responsible for monitoring, record keeping and taking appropriate actions for specific Food Safety Plan and Food Quality Plan and pre requisite program requirements
Responsible to report food safety and quality issues to management
