Overview
Foods you love. Brands you trust. And a career that empowers you to grow.
At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.
Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.
This position is not eligible for Visa Sponsorship.
The Quality Specialist is responsible for performing a variety of quality control tests and inspections, as well as standard microbiological, chemical, physical, or sensory testing and assays on products, materials, components, and other items at various stages of the production process. This is done to ensure compliance with established quality standards. In this position, the specialist will manage the finished product release criteria, which includes aspects such as net contents, sensory programs, and Critical Control Points (CCP). Additionally, the Quality Specialist will conduct internal audits, record statistical data, and analyze production data to verify compliance or identify any deviations from existing standards. The specialist works closely with the Quality Team to identify, solve, and prevent problems that may affect quality and food safety.
PRIMARY RESPONSIBILITIES:
- Employee shall follow and carry out company Quality Policy on all required Good Manufacturing Practices (GMP), quality and food safety requirements
- Escalate quality or food safety findings or incidents to management
- Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated areas
- Ensures the compliance for FSSC 22000 and ISO 9001 while driving continuous improvement for Quality metrics/Key Performance Indicators (KPI) in their area of responsibility
- Supports Improvement initiatives (e.g. consumer complaints, product defect reduction) with the factory
- Assist, advise and train Production Operators in attaining Nestlé quality standards
- Responsible for reviewing and updating factory policies and standard operating procedures (SOPs) in compliance to Nestle standards
- May be the Document Control Coordinator for Quality, responsibilities include
- Supports Compliance by ensuring effective use of the factory’s document control program
- May be responsible for Net Contents Control system support & reporting
- Supports the functionality of the net contents control program on the factory floor
- Prepare lot summary reports for compliance to the Quality Monitoring Scheme (QMS)
- Supports production in decisions related to quality and food safety
- Audits GMPs, procedures and paperwork on the production floor
- Conducts coaching and training to employees
- Support Foreign Bodies/Material Reduction team
- Execute daily review of the Hazard Analysis Critical Control Point (HACCP) documentation
- Conducts special projects as assigned
- Able to work flexible hours
REQUIREMENTS AND MINIMUM EDUCATION LEVEL:
- B.S. Degree in Food Science, Microbiology, Chemistry, or other related field, preferred
EXPERIENCE:
- Prefer 2-3 years manufacturing
SKILLS:
- Must have good verbal and written communication skills
- Good mathematical and statistical skills required
- Must be able to handle multiple assignments
- Must be precise, accurate and well organized
- Strong attention to detail
- Must be able to perform in a demanding, fast-paced environment
- Proficiency with computer systems, personal computers, and spreadsheet software
- TPM/continuous improvement
