Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 17,000 people globally.

Job Description

Overall Purpose and Objective of Position

This position is responsible for scheduling freight and servicing customers of liquid food and feed ingredients in North America, with a focus on product manufactured in Claypool, IN.  Freight methods would span rail, bulk trucks, and dry vans to achieve the most efficient, cost effective, reliable and quality transportation while ensuring shipment timing meets the needed cadence for optimal inventory levels. This position would be responsible to develop key relationships with various carriers in order to maintain and/or improve our competitive position within our industries. This position would also have responsibility to help with negotiating and managing freight contracts with freight providers. This position would also perform various reporting tasks, communicating documents with customers, and any other customer service needs.

Primary Responsibilities/Essential Functions

  • Generate load numbers for customer orders in a timely and accurate manner
  • Schedule orders with carriers and maintain schedule changes
  • Prepare and organize paperwork needed for shipments
  • Ticket application for multiple products, freight matching, and filing
  • Communicate professionally with customers to coordinate deliveries in a timely manner
  • Contribute to inventory management of LDC products (warehouse/tanks/rail cars/containers etc.)
  • Coordinate quality requirements and issues from customers with LDC lab and operations team
  • Assist with setting up carriers and maintaining documents and certificates
  • Utilize multiple systems to maintain carrier and freight information to assist with the coordinating of logistics for    multiple products for inbound and outbound shipments
  • Develop and maintain relationships with carriers, forwarders and warehousing providers as needed
  • Communicate with Quality and Food Safety team to ensure compliance with statutory and internal practices
  • Work with sales staff to ensure they have competitive transportation rates to accurately quote business for customers and manage existing business lanes
  • Communicate with sales team any info that is helpful to determine pricing, freight risk awareness, and customer performance concerns
  • Develop competence in LDC products’ markets, product qualities, and transportation needs
  • Contribute to group discussions to improve processes and look for ways to elevate our business.

Equipment Used

  • Typical office equipment: PC, telephone.

Working Conditions

  • Primarily climate-controlled office environment.  Periodic visits to industrial operations areas are necessary with exposure during such visits to variety of temperatures and prevailing weather conditions. Interacts closely with personnel in other departments and company locations.  Extension of regular working hours or weekend work are occasionally needed to complete time-sensitive work or respond to emergencies.

Employee Supervision

  • No supervisory responsibilities

Decision Making/Accountability

  • Would be responsible for coordinating delivery of a sale with little supervision. Would communicate any concerns or risks they become aware of promptly to the appropriate audience.  Would need to prioritize personal workload throughout the day to ensure meeting of deadlines.

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

  • Perform quality work within deadlines with or without direct supervision
  • Interact professionally with co-workers, Company business associates and the general public
  • Work together in a cooperative spirit to serve the best interests of the Company
  • Operate in a fully responsible manner and comply with the law and Company policy


Basic qualifications:

  • Assocate’s Degree in supply chain, industrial management, business, finance, or economics
  • Or, 2 years’ experience in oilseeds, biodiesel, glycerin, lecithin, or logistics or supply chain management

Preferred qualifications:

  • Shipping liquid food grade products, or freight forwarding experience
  • Understanding of transport equipment as it relates to bulk shipments i.e., isotanks, flexibags, tank trailers, etc.
  • Understanding of Incoterms

Knowledge/Skills/Abilities (including any physical demands)

Basic qualifications:

  • Strong practical accounting, analytical and organizational skills.
  • Proficient on Excel and Office products.
  • Strong verbal and written communication skills.
  • Ability to work independently.
  • Ability to set deadlines and adhere to them.
  • Ability to prioritize multiple tasks.