Overview
Responsibilities
Label Developments
- Work with sales, our customers, and various prepress houses to help in developing new labels or making requested / required changes to existing customer and branded labels. There are approximately 4,500 active SKUs with an annual usage in excess of 1.2 billion labels
- Create and route the Label Development Form with all associated costs for electronic authorizations
- Creates promos for label development fees after the LDFs have been fully authorized; when the project is complete and we are invoiced, match the promo number to the invoice
- Verify nutritional, legal, and grammar aspects as well as proof-read, check formatting and current product specs at each stage of development and notify customers or prepress house of any required changes
- Be proficient in multiple customers’ and prepress houses’ online label review and approval software
- Ensures that all labels meet QA Departments, Director of Risk Management, and NLEA requirements
- Authorized to stop the development process due to being out of compliance
- Enter new label item numbers following prescribed format and send out new label notification form with instructions for placing initial order with the correct printer
- Check and approve new labels when they are received before the plants may use them
- Monitor label receiving to ensure proper labels are received correctly
Documentation
- Handles and routes all label PDF proofs
- Handles necessary notifications of new labels being developed and ordered
- Maintains electronic file of authorized Label Development Forms
- Maintain label project folder for each project
- Maintains label development spreadsheets
- Handles invoices and checks deductions for label development charges that were approved on the LDF
- Maintains label books and files
Other
- Communicates with internal/external departments to resolve label issues
- Attends NPI and/or first production meetings to ensure they have the most up to date information and current timeline of said products
- Acts as back up for other Label development Coordinators
Qualifications
Education & Experience
- 2 year degree in a business-related field preferred
- 2 years of work experience in customer service or working with public
Knowledge, Skills, & Abilities
- Computer skills – Microsoft Office, design software
- Must be able to understand technical food compliance regulations and determine what applies
- Good communication skills – written and verbal
- Problem-solver
- Creative
- Multi-task oriented
- Extremely detail oriented
- Able to get along well with others
- Able to follow strict guidelines
- Able to take constructive criticism
- Able to work occasional overtime as needed
Physical Requirements & Working Conditions
To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:
- The employee must be able to remain in a stationary position 50% of the time whether that be sitting or standing
- The employee must be able to use fingers to constantly operate a computer or other type of office equipment
- The employee in this position must be able to regularly walk
- The employees must be able to use hands to handle and feel
- The employee must be able to reach with both hands and arms
- The employee must be able to visually detect, perceive, or recognize in near and far distances
- The employee must be able to converse or convey with other individuals
- The employee may occasionally be required to crouch
- The employee may occasionally lift/carry items as heavy as 25 pounds