Indiana Farmers Insurance is looking for a Claims Representative I to join our Claims Team. This position offers an opportunity to work in home office, a hybrid schedule &/or fully remote.

The right candidate will investigate, evaluate and negotiate low to mid-level casualty claims arising from personal, commercial and farm exposures. As a Claims Representative I with Indiana Farmers Insurance, you will support our vision by driving prompt, fair claims resolutions.

Benefits for the Claims Representative I:

  • Free Health insurance
  • Free Dental insurance
  • Free Vision insurance
  • Free Life insurance
  • Free Short-Term & Long-Term Disability insurance
  • 2% 401k Company Match
  • 11% 401k Company Contribution
  • Excellent Paid Time Off
  • Day of Service
  • Charity Match Program
  • We promote from within our diverse workforce regularly and offer regular opportunities to learn and grow
  • Matching funds of up to $100 annually are available from the company for your favorite charitable organization
  • Associate recognition awards, fun gatherings, and opportunities to make friends are part of our culture
  • An on-site fitness center, as well as free and convenient parking right next to our building make life easier

Qualifications and Responsibilities for the Claims Representative I include:

  • Bachelor’s degree or equivalent length of work experience, preferred
  • Solid problem solving and decision-making skills
  • Strong written and oral communication with policyholders, claimants, and agents regarding coverage and liability decisions
  • Prior auto physical damage claim handling, preferred
  • Negotiating settlements within prescribed authority
  • Identifying and recommending referral of potentially fraudulent claims
  • Highly organized and detail-oriented, with a strong sense of urgency
  • Professional yet friendly demeanor, understands the importance of listening to understand
  • Self-motivated with the drive and ability to work independently, in a fast paced environment
  • Able to cope with difficult situations from time to time
  • Ability to set customer expectations appropriately early in the claims process
  • Bilingual, a  plus

Why work for Indiana Farmers Insurance? Imagine working for an employer like this:

  • 95% retention of its associates over the last 5 years
  • Financially stable as shown by our A (Excellent) rating by AM Best
  • Truly customer focused
  • A strong legacy of excellent performance throughout our 146 years in business!

For more information about Indiana Farmers, please go to https://insurance.indianafarmers.com/about-us.

Indiana Farmers Insurance is an equal opportunity employer!