Overview


Description

Who are we, and what do we do?
At Corteva Agriscience, you will help us grow what’s next. No matter your role, you will be part of a team that is building the future of agriculture – leading breakthroughs in the innovation and application of science and technology that will better the lives of people all over the world and fuel the progress of humankind. Corteva Agriscience has an exciting job opportunity for a Research Associate based in Johnston, Iowa.

The Informatics Associate will serve as a key member of ‘Research Operations Systems Specialist’ team in the Farm Solutions  & Digital group in Corteva Research organization. The Informatics Associate is part of the ROSS Support team that provides hands-on support, troubleshooting and implementation of IT solutions for our research partners who use proprietary research information management systems and point solutions to assist in their research activities.

Responsibilities:
How will you help us grow? It matters to us, and it matters to you!

The successful applicant will be asked to participate on multiple teams responsible for the support, development and implementation of enterprise-wide laboratory information solutions. These activities will be accomplished by understanding research lab processes and with familiarity of research software solutions.

Duties include:

  • Affinity for troubleshooting issues including: diagnosis, isolation, research and resolution
  • Analyzing information and consulting with clients to promote user self-sufficiency, effectiveness, and productivity in biological research through the use of information technology applications
  • Assist our support team with Document management of self help and support knowledge-based articles using Confluence
  • Routinely tracks all information regarding a research support request and its resolution within Jira
  • Monitor T0 pipeline support queue in Jira and will resolve Tier 1 issues and work with team members to triage support needs and/or escalate to appropriate Development teams
  • Engages on technical issues with software developers and other team members to meet objectives
  • Ensuring research clients are using information systems to their strategic advantage by consulting with and/or training clients to use the applications to meet their business needs
  • Identifying needs not being met by current supported software and researching new software to meet needs and solve operational problems

Qualifications

Requirements:
What expertise have you grown? What do you bring to the table?

  • Bachelor’s degree in management information systems, computer science or related field with demonstrated experience providing support OR bachelor’s degree in agronomic sciences, molecular biology, genetics or related scientific field with demonstrated experience using information management tools.
  • Minimum of 2-4 years’ experience working in above disciplines required. Additional knowledge of agribusiness or biotechnology preferred. Experience with SQL and database reporting a plus.

Requirements:

  • Expertise in scientific work processes used in Corteva Research
  • Strong analytical, problem solving, consulting and coaching skills. Ability to work independently towards resolving problems
  • Demonstrated effort as a team member willing to accept responsibilities and complete team assignments
  • Working knowledge of personal computer software, Microsoft Office, software development process, and ability to extract and summarize large amounts of data from relational databases
  • Must have strong customer focus with desire and patience to help others
  • Demonstrated skill in forming partnerships with multidisciplinary groups and managing multiple deadlines
  • Excellent written and oral communication skills with the ability to communicate complex, technical information in a clear and concise manner
  • Ability to quickly learn how to use new computer software and possess an understanding of testing and troubleshooting of computer software problems.

Community:

We care about you and we care that you’re comfortable. While there’s no place like home, Corteva comes close.

Benefits:

Let’s peek at how you can grow your wellbeing, health, and future at Corteva!

  • Strike a better worklife balance with robust time off benefits including paid maternity, paternal and family illness leave
  • Prepare for your future with our competitive retirement savings plan, tuition reimbursement program, and more
  • Enjoy access to health benefits for you and your family on your first day of employment
  • And much, much more!

Ready to grow your perspectives, impact and career? Start by applying to this opportunity today!

#LI-CK1

#GrowWhatMatters

 

Tagged as: EARLY CAREER, MID TO SENIOR LEVEL

Source