Interested in joining a cause-driven, customer focused company dedicated to positively impacting the health of animals, people and the planet? Search our job listings below.

Position Summary:

The primary focus will be providing integration between the business and IT, influencing the processes, tools, and operating models within the Customer Master Data Elanco environments. This role will lead the technical processes of migrating and integrating Customer Master data from one ERP environment to another via the established Customer MDM pathways and tools. This position will report to the ERP IT Project Director:


In partnership with the Information Technology Leadership and Information Technology Advisors/Consultants, this role will have direct responsibilities on the Global ERP Project for:

  • Owning the Customer Data flow end to end, covering multiple business areas, systems, and technologies

  • Working across functional teams to build and execute the data migration plan for Customer Data

  • Carrying out data analysis in advance of the cutover to determine data migration design – potentially down to the individual record level

  • Build and execute the data migration plan, identifying where support is needed

  • Interact and collaborate with global, regional and local Business Partners (Process Owners, Power Users, Business Process Knowledge Centers and Service/Release Managers) as appropriate, in order to better understand the business and its priorities and represent their requirements.

  • Communicate the expected final data results to the appropriate stakeholders (ESC/Affiliates etc.…) and gain their approval

  • Interpret and translate complex regulatory drivers, compliance requirements, company risks, and company exposures to ensure IT solutions are best positioned to maintain integrity, trust, and reliability

  • Design Global Processes that can be supported by Global Business Services central location(s) and automated whenever possible.

Basic Qualifications:

  • Bachelor’s Degree

  • At least 8+ years of experience in delivery of IT solutions

  • Demonstrated knowledge of customer data management tools including SAP /Veeva Network/Vistex DMR/ Boomi middleware

  • Ability to communicate effectively in written and verbal form (in English), with proven success at delivering key messages to both management and peers across multiple business functions

  • Working with multiple IT organizations.

  • Deep Business Knowledge in key areas of Customer Master Data – CRM, SFE, ERP

  • Direct experience in Global Customer Master Data Systems and Process Implementations

  • Strong understanding of data quality processes in IT applying to CRM and ERP Sales and Distribution systems

  • Strong Organizational and Communication skills with key focus on conveying complex ideas and thoughts into clear definitive directions and results

  • Comfortable with ambiguity and working autonomously

  • Effective analytical, problem solving and investigative skills

  • Qualified candidates must be legally authorized to be employed in the United States. Elanco does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Additional Skills & Preferences:

  • Able to travel to Indianapolis area for key project phases

  • Global Experience

  • Knowledge of the pharmaceutical or animal health manufacturing environment.

  • Expertise in working in complex, diverse landscape (business, technology, regulatory and partners)

  • Demonstrated knowledge and experience with SAP BP / Customer Configuration

Additional Information:

  • Position Length: This position is expected to go until end of April 2023 with the potential to extend up to a maximum of 4 years.

  • Location: this role can be located anywhere in the US with ability to travel to Elanco’s corporate headquarters in Greenfield, IN, as needed.

  • Travel: 10-20%

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status