Job Overview:

We are seeking a Data Manager II to support our clinical labs.  Duties will include the following:

  • Engage client data management during start up.
  • Create protocol folder(s) for study documentation.
  • Add entries into individual protocol spreadsheet.
  • Review Statement of Work (SOW) for study scope.
  • Ensure start-up packet delivery to clients.
  • Contact clients for initial study discussion and determine authors of Data Transfer Specifications (DTS).
  • Provide recommendations and alternatives to optimize data quality.
  • Collaborate with clients to finalize Data Transfer Specifications (DTS).
  • Obtain final client approval on Data Transfer Specifications (DTS).
  • Act as a data liaison between Clinical Data Management and all other Covance departments and business units.
  • Consult with Medical Affairs via a Med/Tech Affairs Request Form.
  • Collaborate with Project Management proactively and reactively regarding study questions.
  • Manage and resolve issues with Specimen Management.
  • Initiate data changes with the appropriate department and revise all non-compliant requests.
  • Partner with other Covance departments and business units, and provide integrated support and process improvements as needed.
  • Create standard data transfer format(s) in compliance with client requests while adhering to both internal processes and regulatory standards.
  • Build and modify Data Transfer formats as needed.
  • Create test data if needed.
  • Quality Check (QC) test files.
  • Deliver test files to clients and log into the metrics tool.
  • Obtain client approval and store auditable documentation.
  • Provide ongoing client support (study maintenance).
  • Create global transmission instructions.
  • Schedule appropriate frequency of data transfers.
  • Address errors and client issues including queries.
  • Participate in study-related meetings.
  • Collaborate with clients regarding study modifications.
  • Confirm changes and send files as needed.
  • Maintain auditable documents.
  • Facilitate Data Management functions of end-to-end data lock processes.
  • Represent Clinical Data Management in client visits, audits, inspections and bid defenses as needed.
  • Collaborate with clients regarding new service requests.
  • Support billing of services as needed.
  • Attend training to increase Data Manager’s capabilities (including corporate, departmental and sponsor-related training).
  • Ensure uninterrupted client service.
  • Support peers by sharing technical knowledge and customer service skills.
  • Back up peers as needed.
  • Record data transfer activities and maintain protocol portfolios as required to track workload and productivity.


  • BS/BA four-year degree or equivalent education, or 4 years Covance experience.
  • Strong organizational, planning and critical-thinking skills.
  • Well-polished, inclusive, and engaging communication skills (written and verbal).
  • Strong negotiation skills to facilitate, guide, influence, and produce a unified approach within a global, cross-functional environment.
  • Ability to handle multiple tasks in a timely and professional manner under demanding conditions.
  • Ability to use standard Microsoft suite of software products.
  • Conversant with databases and database terminology.
  • Strong technical aptitude.
  • Customer Service experience.
  • Data Management and/or Clinical Trials experience.

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant’s race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.