Overview
Position Summary:
- Develops, writes and approves business requirements for P & C Division projects and systems.
- Writes and runs various reports and executes unit and/or system testing for defects and enhancements; provides recommendations and resolution for production problems.
- Leads and/or participates on project teams as directed by P & C management.
- Acts as primary liaison between P&C business areas and the Technology Division.
Knowledge and Job Requirements:
- Minimum Bachelor’s degree or equivalent, Comparable work experience can be considered in place of a degree.
- Three (3) years’ experience in a Business Analyst role.
- Requires experience with one or more of the following functions within a Property & Casualty insurance company – claims, policy administration, underwriting, billing.
- Must have or quickly develop effective utilization of computer systems including company and industry-related software, business applications, workflows, and systems for essential job functions.
- Experience with mobile app and CX applications preferred.
- Requires knowledge of project management and Agile development methodologies including Scrum.
- Develops analytical skills to evaluate internal company data.
- Demonstrated effective project management skills.
- Willingness to provide leadership, guidance, and training to the team and be a mentor to team members.
- Ability to work independently in an environment with a high degree of ambiguity.
- Analytical skills to evaluate internal company data and present the data in a format that demonstrates accurate presentation of current systems workflow.
