Overview
Position Summary:
- Oversees and directs daily activities of P&C Business Systems assignments and employees in order to meet established goals and objectives.
- Acts as liaison between business clients, business analysts, product owners, and technical staff.
- Provides overall business direction over various P&C systems, projects, applications, and workflows.
- Collects evaluates and analyzes information in order to provide observations and recommendations.
- Responsible for maintaining costs and expenses within budgetary guidelines.
Knowledge and Job Requirements:
- Bachelor’s degree or equivalent work experience in a related position.
- Five years’ experience in P&C Insurance practices. Supervisory skills acquired through formal academic training and/or extensive, quantifiable career experience preferred.
- Experience managing projects requiring business and technology resources
- Knowledge of major business applications, workflows, and systems.
- Willingness to maintain or continue advanced education and/or specialized professional training, i.e. CPCU®, PMP®, Agile practitioner, or industry-specific seminars.
- Demonstrated leadership qualities and capability through prior team or project work.
- Demonstrated ability for effective conflict management.
- Ability to monitor, coach, and measure employee work performance.
- Demonstrated success working under pressure, meeting strict deadlines, and prioritizing work across multiple projects.
- Initiative and judgment in making decisions within the scope of assigned authority; and the ability to substantiate these decisions.
- Must be able to effectively utilize computer systems required for essential job functions.
- Ability to effectively communicate status and other updates to executives, peers and team members
- Coach and mentor product owners and business analysts including providing guidance and direction on problems and issues.
